77bd Privacy Policy
This document clearly explains how safe your personal information is with us and how it is used.
Important Notice: This privacy policy applies to all members using the 77bd platform. By creating an account on the platform, you are considered to have agreed to all the terms of this policy. Please also read our Terms and Conditions page for the full terms.
Introduction and Purpose of This Policy
77bd is an online entertainment platform for Bangladesh offering casino games, sports betting, and live gaming services. Running the platform requires collecting certain personal information from users. The main purpose of this privacy policy is to ensure complete transparency about what information is collected, how it is stored, who can access it, and what rights you have regarding your information.
77bd believes that user privacy is a fundamental right. Every data processing activity is therefore carried out on a minimum-necessity basis, and personal information is never transferred to third parties unnecessarily.
What Information Is Collected
The following information may be collected when you create an account and use services on 77bd:
2.1 Information You Provide Directly
- Full name, date of birth, and nationality
- Email address and mobile number
- Residential address
- Copies of government-issued documents for identity verification (National ID or passport)
- Financial transaction details — deposit and withdrawal method information (bKash, Nagad, Rocket, Upay, or bank transfer)
2.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Login time, session length, and navigation patterns on the platform
- Information collected through cookies and similar tracking technologies
- Gameplay history and betting records
2.3 Information Received from Third Parties
Where identity verification or fraud prevention requires it, 77bd may obtain supplementary information from approved third-party verification agencies. This information is used solely for security purposes.
Legal Basis for Using Your Information
77bd processes your information on one or more of the following legal bases:
- Performance of a contract: Processing your information is necessary to manage your account, accept deposits, process withdrawals, and provide bonuses.
- Legal obligation: Certain information must be retained to comply with anti-money laundering regulations and Know Your Customer (KYC) requirements.
- Legitimate interests: To ensure platform security, prevent fraud, and improve service quality.
- Consent: For marketing communications and analytics cookies, we rely on your explicit consent.
Purpose of Using Your Information
Collected information is used only for the following purposes:
- Account registration, identity verification, and maintaining login security
- Processing deposit and withdrawal transactions accurately
- Managing the welcome bonus and VIP cashback program
- Providing 24/7 customer support in both Bangla and English
- Monitoring platform security and preventing unauthorised access
- Reviewing user activity under the responsible gaming policy
- Running analytics to improve service quality
- Sending legal notices and important service updates
If you want to know about 77bd's responsible gaming practices, read our Responsible Gaming section — it contains detailed information about self-control tools and support.
Sharing and Disclosure of Information
77bd never sells your personal information or transfers it to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
5.1 Service Partners
Necessary information may be shared with contracted third parties for payment processing, identity verification, and managing technical infrastructure. These partners' use of information is strictly controlled, and they may only use it for the specific tasks assigned to them.
5.2 Legal Obligations
77bd may be required to provide information to authorities by court order, government investigation, or legal necessity. Such disclosure will remain within the scope of the relevant law.
5.3 Game Providers
Pragmatic Play, PG Soft, JILI, Evolution, and other game studios may receive limited technical data for their own gameplay monitoring. This data does not identify individuals and is used only to ensure game fairness.
Data Storage and Security
77bd uses industry-standard technology to protect your information. Security measures include:
- SSL encryption technology — every data transfer is carried out through an encrypted connection
- Data stored in secure data centres with measures to prevent unauthorised access
- Regular security audits and vulnerability testing
- Data protection training for staff and strict controls on data access
6.1 Data Retention Period
All information is retained while the account is active. After an account is closed, certain information may be kept for a defined period due to legal obligations. Once that period has passed, the information is securely deleted.
Cookies and Tracking Technologies
Various types of cookies are used on the 77bd website:
7.1 Essential Cookies
These cookies are necessary for the platform's basic functions — such as maintaining login sessions and security verification. They cannot be disabled.
7.2 Functional Cookies
These cookies are used to remember your language preference, game history, and personalised experience.
7.3 Analytics Cookies
These cookies are used to understand which parts of the platform are used most. They do not reveal personal identity, and you can disable them in your browser settings if you wish.
Your Rights
As a 77bd user, you have the following rights regarding your personal information:
- Right of access: The right to know what information is held about you and to receive a copy of it.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your information in certain circumstances, though this right may be limited for information subject to legal obligations.
- Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
- Right to data portability: The right to take a copy of your information in a structured format.
- Right to object: The right to object to marketing communications and certain analytics activities.
To exercise these rights, contact the 77bd support team directly. Visit our FAQ section for answers to general questions.
Protection of Minors' Information
77bd strictly follows a 21+ age policy. Collecting or processing information from anyone under the age of 21 is completely prohibited on this platform. If it is found that such information has been collected inadvertently, it will be deleted immediately and the associated account will be closed. Parents or guardians who believe their minor child has created an account are requested to contact the support team immediately.
International Data Transfers
For technical infrastructure reasons, some data may be stored on servers located outside Bangladesh. For such international transfers, 77bd ensures that adequate protection measures are in place in the destination country and that full compliance with applicable law is maintained. Data transferred to overseas servers enjoys the same level of protection as set out in this privacy policy.
Policy Changes and Updates
77bd reserves the right to amend this privacy policy when necessary. For any significant change, notice will be sent to the registered email address or directly on the platform. The effective date of the updated policy will be clearly stated at the top of the page. Continuing to use the platform after a change is considered acceptance of the updated policy. For general information about 77bd, read our About Us page.
Privacy-Related Contact
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, contact the 77bd data protection team:
Contact Methods
[email protected]
24/7 support — available in both Bangla and English
Privacy-related requests are responded to within 30 working days